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Alaska MedicaidMedicaid · Administrative · Program Update · AK · PsychiatryMedium impact

May 2025 Town Hall FAQ

Act
immediately
Effective date
May 5, 2025
Identified
Jun 21, 2026

Summary

Alaska Medicaid released updated guidance on travel forms, provider enrollment processes, claims submission procedures, and telehealth coverage. Key updates include continuing to use existing travel request packets while new forms are developed, clarification on behavioral health enrollment requirements, and confirmation that telehealth claims with modifier 93 can now be processed after system updates completed on 5/5/2025.

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What to do

immediately · 3 steps
01Resubmit any claims for CPT 99213 with modifier 93 that were denied if originally submitted before 5/5/2025, as system changes are now complete.
02Continue using current travel request packets as published - do not substitute the new Travel COMN form for sections 4 and 5.
03For provider enrollment signature issues, contact krystal.nichols@gainwelltechnologies.com with provider ID for evaluation.

Codes mentioned

99213

Original notice

May 2025 Town Hall FAQ
extranet-sp.dhss.alaska.gov · Always check the source before changing claims.
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