CommercialPrior AuthHigh impact
Alacura for Medical Transportation Management: Learn More
BCBS Illinois·IL · Emergency Medicine·General
Effective date
Jan 1, 2026
We identified it
Jun 16, 2026
Summary
Effective January 1, 2026, Blue Cross Blue Shield of Illinois now requires prior authorization through Alacura Medical Transportation Management for all non-emergent air and ground ambulance transportation for fully insured and retail PPO/POS members. Ambulance providers must call Alacura at 866-671-5085 before transport for non-urgent situations.
Action Required
Immediately: All ambulance providers and hospitals must contact Alacura at 866-671-5085 for prior authorization before any non-emergent, non-urgent medical transportation for BCBSIL fully insured and retail PPO/POS members. Hospitals must call for all facility-to-facility transports and non-emergent outpatient transports. Update workflows to verify Alacura authorization before patient pickup. Include ambulance run reports, flight records, and clinical documentation when submitting claims to prevent processing delays.