All PlansCoverageMedium impact
Cooling Devices Used in the Outpatient Setting
Blue Cross & Blue Shield of Mississippi·MS · Orthopedics, General Surgery, Sports Medicine +1 more·Medical Policy
Effective date
Jan 1, 2026
We identified it
Jun 20, 2026
Summary
Policy updated to classify all cooling devices used in outpatient settings (both circulating and non-circulating types like CryoCuff, Game Ready, Polar Care) as investigational, meaning they are not covered. New HCPCS codes C9810 and C9817 were added to the investigational codes list effective January 1, 2026.
Action Required
By January 1, 2026: Update billing system to flag HCPCS codes C9810 and C9817 as non-covered/investigational. Train billing staff that all cooling devices (CryoCuff, Game Ready, Polar Care, etc.) are considered investigational and not covered. Update encounter forms and EMR templates to warn providers about non-coverage. Inform patients of potential out-of-pocket costs for these devices.