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BCBS TexasAll Plans · Administrative · General · TXHigh impact

Providers with Unused Record IDs May be Terminated from Networks

Act
immediately
Effective date
May 29, 2025
Identified
Jan 12, 2026

Summary

Blue Cross Blue Shield of Texas will terminate provider network participation for unused record IDs if no claims are filed within 24 months. Providers must actively file claims under each record ID to maintain network status.

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What to do

immediately · 4 steps
01Billing team must review all provider record IDs to identify any that haven't had claims filed within the past 24 months.
02File claims under at-risk record IDs before they reach the 24-month threshold.
03Create ongoing monitoring system to ensure claims are filed under each record ID at least every 24 months to prevent network termination.
04For any already-canceled record IDs, complete the provider onboarding form to apply for reinstatement.

Original notice

Providers with Unused Record IDs May be Terminated from Networks
bcbstx.com · Always check the source before changing claims.
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Related changes

See all BCBS Texas changes →
Providers with Unused Record IDs May Be Terminated from NetworksHighNo effective date · GeneralKeep Your Record ID Active To Prevent Network TerminationHighNo effective date · GeneralBrowse every BCBS Texas change in the policy list

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