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Ambulance: Air 11.01.06

Excellus BlueCross BlueShield·Emergency Medicine, Critical Care, OB-GYN +1 more·Miscellaneous
Effective date
Mar 19, 2026
We identified it
Jun 20, 2026
Days to comply

Summary

New air ambulance policy establishes strict medical necessity criteria for coverage, requiring immediate/rapid transport needs that cannot be met by ground ambulance, with specific guidelines for hospital-to-hospital transfers and emergency situations.

Action Required

Action needed
By March 19, 2026: Billing team must review all air ambulance claims to ensure they meet new medical necessity criteria including inaccessible pickup locations or time-critical conditions where ground transport would endanger patient health. Update prior authorization processes for interfacility transfers as contract-dependent. Ensure Pre-Hospital Care Reports accompany claims when required by member contracts.