Medi-Cal provider contacts
Provider-facing contacts for Medi-Cal: provider services, prior authorization, claims, appeals, credentialing. Every value comes from a public Medi-Cal page or manual, linked next to it, and is rechecked against that source on a schedule.
Last verified Nov 4, 2026
We aggregate public payer sources. Verify with the payer. Numbers can differ by plan, state and line of business.
Provider services
- Medi-Cal Telephone Service Center (TSC)Medicaidphone1-800-541-5555Medi-Cal Rx Provider Manual Appendix B Directory, November 1, 2024; for AEVS, PIN and all non-pharmacy Medi-Cal inquiries
- Medi-Cal Rx Customer Service Center (pharmacy)Medicaidphone1-800-977-2273Medi-Cal Rx Provider Manual Appendix B Directory, November 1, 2024; pharmacy benefit only
Prior authorization
- Medi-Cal Rx PA / PA appeals fax (pharmacy)Medicaidfax1-800-869-4325Medi-Cal Rx Provider Manual Appendix B Directory, November 1, 2024; pharmacy benefit only
Claims
- Medi-Cal Rx paper claims (pharmacy)MedicaidaddressMedi-Cal Rx Customer Service Center, ATTN: Provider Paper Claims, P.O. Box 610, Rancho Cordova, CA 95741-0610Medi-Cal Rx Provider Manual Appendix B Directory, November 1, 2024; pharmacy benefit only
Appeals
- Medi-Cal Rx provider claims appeals (pharmacy)MedicaidaddressMedi-Cal Rx Customer Service Center, ATTN: Provider Claims Appeals, P.O. Box 610, Rancho Cordova, CA 95741-0610Medi-Cal Rx Provider Manual Appendix B Directory, November 1, 2024; pharmacy benefit only
Credentialing
- DHCS Provider Enrollment Division (PED) Message CenterMedicaidphone1-916-323-1945Medi-Cal Rx Provider Manual Appendix B Directory, November 1, 2024
- DHCS Provider Enrollment Division mailing addressMedicaidaddressDepartment of Health Care Services, Provider Enrollment Division, P.O. Box 997412, Sacramento, CA 95899-7412Medi-Cal Rx Provider Manual Appendix B Directory, November 1, 2024
- PAVE (Provider Application and Validation for Enrollment) technical supportMedicaidphone1-866-252-1949Medi-Cal Rx Provider Manual Appendix B Directory, November 1, 2024
Get alerts when Medi-Cal changes a policy
Prior auth lists, billing rules and coverage changes from Medi-Cal, summarized and sent by email: daily or weekly, your choice, on every plan.