Humana provider contacts
Provider-facing contacts for Humana: provider services, prior authorization, claims, appeals, provider portal, eligibility and claims portals, EDI payer ID. Every value comes from a public Humana page or manual, linked next to it, and is rechecked against that source on a schedule.
Last verified Nov 2, 2026
We aggregate public payer sources. Verify with the payer. Numbers can differ by plan, state and line of business.
Provider services
- Provider Call Center (claim-payment inquiries)phone800-448-6262Claim-payment inquiry resolution guide, 642103ALL0125
Prior authorization
- Prior Authorization and Referralsphone800-523-002324 hours a day, 7 days a week. 2026 Provider Manual
- Prior Authorization Faxfax800-266-30222026 Provider Manual
Claims
- Paper Claims (Humana Healthy Horizons in Louisiana)Medicaid, LAaddressHumana Claims Office, P.O. Box 14601, Lexington, KY 40512-4601Claim QRG, 2025/2026
- Paper Claims (Medicare Advantage HMO)MedicareaddressHumana MA HMO, c/o Humana Claims Office, P.O. Box 14601, Lexington, KY 40512-4601Flyer 405102ALL0224-A
Appeals
- Claim Disputes by MailaddressHumana Correspondence, P.O. Box 14601, Lexington, KY 40512-4601Claim-payment inquiry resolution guide, 642103ALL0125
Provider portal
- Availity Essentialsurlhttps://www.availity.com
Eligibility and claims portals
- Availity Essentials (preferred clearinghouse)textAvaility
EDI payer ID
- EDI Payer ID (Humana Healthy Horizons in Louisiana)Medicaid, LAtext61101Encounters: 61102
- EDI Payer ID (claims)Medicaretext61101Encounters: 61102
Get alerts when Humana changes a policy
Prior auth lists, billing rules and coverage changes from Humana, summarized and sent by email: daily or weekly, your choice, on every plan.