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[Virginia] Update on long‑term services and supports (LTSS) authorization and care coordination processes
Anthem BCBS·VA · Family Medicine, Internal Medicine, Geriatrics +4 more·Provider Bulletin
We identified it
May 3, 2026
Summary
Virginia Anthem has updated their long-term services and supports (LTSS) authorization and care coordination processes. This affects how providers must handle authorization requests and coordinate care for LTSS services in Virginia.
Action Required
Immediately: Review the updated LTSS authorization and care coordination processes at the provided URL. Update internal workflows for handling long-term services and supports authorization requests. Ensure staff responsible for prior authorizations and care coordination are trained on the new processes to avoid claim denials.