High impact
Provider Announcement
Oregon Health Plan·Effective Oct 1, 2019
The Oregon Health Authority clarified conflicting requirements between CCO contracts and state/federal regulations affecting NEMT attendants, consent forms, member disenrollment, claims payment notices, encounter data submission, and continued benefits during appeals. Billing teams must follow the regulatory hierarchy: CFR takes precedence over OAR, which takes precedence over contract language. Key changes include: encounter data submission within 45 days of adjudication (not monthly), claims payment notices only for denied claims (not approved), and corrected member disenrollment reasons per OAR 410-141-3810.