MedicaidAdministrativeMedium impact
Nursing Facility Held Claims Update
Washington Apple Health·WA·Provider Alert
We identified it
Jun 20, 2026
Summary
Washington State HCA experienced a system error that temporarily held all nursing facility claims for January 2026 dates of service. The system error has been resolved, held claims will be paid this week, and 20 incorrectly denied claims will be reprocessed with payment expected next week.
Action Required
No action required from billing team - this is informational only. Washington nursing facility providers with held or denied claims from January 2026 can contact the Nursing Home Claims Unit at 1-800-562-3022, ext. 16820 if they have questions about payment status.