MedicaidAdministrativeLow impact
Important Notice Update to Transportation Communication - Call the Car System Outage
L.A. Care Health Plan·CA·Provider Communication
Effective date
Jun 5, 2024
We identified it
Jun 20, 2026
Summary
L.A. Care Health Plan has resolved the Call the Car transportation system outage that was causing long hold times for scheduling patient transportation reservations. The system returned to normal operations as of June 5, 2024.
Action Required
No action required. This is an informational notice that the Call the Car transportation system has been restored to normal operations. Staff can resume normal scheduling processes for patient transportation through L.A. Care.