MedicaidAdministrativeMedium impact
Provider Responsibility - Maintaining Records
Texas Medicaid·TX·General
We identified it
May 5, 2026
Summary
Texas providers must maintain medical records for 7 years after claim submission or until patient turns 21, whichever is later. When contracts expire or terminate, providers must report record storage location and contact information to HHSC contract manager.
Action Required
Immediately: Ensure all medical records are retained for minimum 7 years after claim submission or until patient reaches age 21. Administrative team must establish record retention procedures and storage protocols. When any HHSC contract expires or terminates, submit storage location, contact name, address, phone, and email to assigned HHSC contract manager.