CignaMedium ImpactAdministrative

New faxable Residential Prior Authorization Request Form

Published May 5, 2026Effective May 4, 2026

AI Summary

Evernorth Behavioral Health now offers a new faxable form option for submitting residential prior authorization requests to reduce administrative burden. Providers can now fax requests to 833.213.9320 using the new Residential Prior Authorization Request Form instead of only calling.

Action Required

Immediately: Download the new Residential Prior Authorization Request Form from Provider.Evernorth.com > Forms Center. Train staff on the new fax submission option (833.213.9320) for residential behavioral health prior auths. Continue to complete forms entirely and include all required clinical information from page three. Share form with all relevant staff members.

Plan Types

All Plans

Specialties

psychiatry