CommercialAdministrativeMedium impact
Claim submission reminder for service facility location information (HCFA 1500 Box 32A)
Blue Cross Blue Shield of Rhode Island·RI·Physician / Facility
Effective date
Sep 1, 2019
We identified it
Jun 20, 2026
Summary
BCBS Rhode Island is reminding providers to include the servicing facility's NPI in Box 32A of the CMS-1500 form (or 2310C Loop NM109 for electronic submissions) to ensure proper claim processing and facility identification.
Action Required
Immediately: Billing team must verify that all CMS-1500 claims include the servicing facility NPI in Box 32A. For electronic submitters, ensure NPI is populated in 2310C Loop, NM109 field. Update billing software validation rules to require facility NPI before claim submission to prevent processing delays.