CommercialAdministrativeMedium impact
Health Trio referral tool change
Blue Cross Blue Shield of Rhode Island·RI·Physician
Effective date
Nov 1, 2019
We identified it
Jun 20, 2026
Summary
BCBSRI is updating their Health Trio referral tool to change the default referral duration from one year to three months, effective November 1, 2019. Providers can still manually adjust referral dates up to one year when needed.
Action Required
By November 1, 2019: Providers and referral coordinators must adjust their workflow in the Health Trio referral tool, as default referrals will now be set to three months instead of one year. Staff should be trained to manually extend referral dates up to one year when clinically appropriate to avoid patients needing frequent re-referrals.