CommercialAdministrativeMedium impact
MHK enhancement update
Blue Cross Blue Shield of Rhode Island·RI·Physician / Facility
We identified it
Jun 19, 2026
Summary
The MHK portal now allows providers to attach documentation directly to open authorization requests instead of faxing separately. This streamlines the prior authorization process for pending requests.
Action Required
Immediately: Train billing and authorization staff to use the new MHK portal feature for attaching documentation to open authorization requests. Stop faxing documentation separately for pending authorizations and use the portal's attachment feature instead.