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CommercialAdministrativeMedium impact

MHK enhancement update

Blue Cross Blue Shield of Rhode Island·RI·Physician / Facility
Effective date
Not stated
We identified it
Jun 19, 2026
Days to comply

Summary

The MHK portal now allows providers to attach documentation directly to open authorization requests instead of faxing separately. This streamlines the prior authorization process for pending requests.

Action Required

Action needed
Immediately: Train billing and authorization staff to use the new MHK portal feature for attaching documentation to open authorization requests. Stop faxing documentation separately for pending authorizations and use the portal's attachment feature instead.