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All PlansAdministrativeMedium impact

MHK enhancement update

Blue Cross Blue Shield of Rhode Island·RI·Physician / Facility
Effective date
Not stated
We identified it
Jun 19, 2026
Days to comply
—

Summary

The MHK portal now allows providers to attach documentation directly to open authorization requests instead of faxing separately. This streamlines the prior authorization process by consolidating documentation submission within the portal for pending requests.

Action Required

Action needed
Immediately: Train staff to use the new MHK portal feature for attaching documentation to open authorization requests. Update workflow procedures to submit supporting documents through the portal instead of faxing separately. This applies to all open and pending authorizations in the MHK system.

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