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CommercialCoverageMedium impact

The Dementia Care Coordination Program

Blue Cross Blue Shield of Rhode Island·RI · Family Medicine, Internal Medicine, Geriatrics +2 more·Physician / Behavioral Health
Effective date
Nov 12, 2020
We identified it
Jun 19, 2026
Days to comply

Summary

BCBS Rhode Island has launched a new Dementia Care Coordination Program that provides six-month caregiver support services through master's level social workers. The program is referral-based, typically initiated by PCPs or care managers, and includes personalized consultations and ongoing resource support for families managing Alzheimer's disease and related dementias.

Action Required

Action needed
Immediately: Primary care providers and care managers should begin identifying appropriate dementia patients whose caregivers would benefit from coordination services. Establish workflow to make secure referrals to the vendor via fax, email, or HIPAA-compliant online form. Train staff on referral process and program benefits to discuss with families during dementia care visits.