Medicare AdvantageAdministrativeLow impact
An important survey on our Medicare members’ health
Blue Cross Blue Shield of Rhode Island·RI·Provider Update
Effective date
Feb 8, 2021
We identified it
Jun 19, 2026
Summary
BCBSRI is conducting voluntary health risk assessment surveys of all Medicare Advantage members via phone calls starting February 8, 2021. Providers should inform Medicare patients about this legitimate survey and encourage participation to help identify care gaps and health issues.
Action Required
Immediately: Front desk and clinical staff should inform Medicare Advantage patients about the upcoming BCBSRI health survey calls from Eliza Corporation. Reassure patients this is a legitimate 15-minute survey that will help identify care gaps. No billing system changes required.