CommercialAdministrativeLow impact
MHK updates effective May 3, 2021
Blue Cross Blue Shield of Rhode Island·RI·Physician / Facility
Effective date
May 3, 2021
We identified it
Jun 19, 2026
Summary
BCBSRI is making administrative changes to their MHK (Member Health Key) system effective May 3, 2021. The Contact Name field will be moved to a new location under the ZIP Code line, and a new optional Contact Phone field is being added to capture contact person phone numbers that differ from the provider's main office number.
Action Required
By May 3, 2021: Administrative staff should familiarize themselves with the new MHK form layout where the Contact Name field appears under the ZIP Code line. Consider using the new optional Contact Phone field when the contact person's phone number differs from the main office number. No mandatory changes required as authorization submission remains optional.