CommercialAdministrativeMedium impact
PCMH copays applying to claims incorrectly
Blue Cross Blue Shield of Rhode Island·RI·Physician
We identified it
Jun 19, 2026
Summary
BCBSRI has identified a system error causing PCMH (Patient-Centered Medical Home) copays to be incorrectly applied to claims. The insurer is working on a system fix and will automatically adjust all affected claims once the update is complete.
Action Required
No immediate action required from billing team. BCBSRI will automatically pull and adjust all affected claims once their system is updated. Monitor claim statuses for PCMH patients and watch for automatic adjustments from BCBSRI.