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BCBSRI MHK Provider Portal: Tips for submitting authorizations

Blue Cross Blue Shield of Rhode Island·RI·Provider Update
Effective date
Jan 1, 2022
We identified it
Jun 19, 2026
Days to comply

Summary

BCBSRI has updated guidance for their MHK Provider Portal authorization submissions, clarifying that contracted providers should not check the 'Non-Participating Provider' box and should select 'Par' status instead of 'Contracted' when available. Behavioral health notifications moved from Beacon Health to the BCBSRI portal as of January 1, 2022.

Action Required

Action needed
Immediately: Staff using BCBSRI MHK Provider Portal must ensure they DO NOT check 'Non-Participating Provider' box when submitting authorizations. Always select 'Par' status in Servicing Provider field when available, only use 'Contracted' if Par is unavailable. For behavioral health providers: Use BCBSRI portal instead of Beacon Health for all notifications and access training guides under 'Tools & Resources' section.