CommercialAdministrativeMedium impact
[California] Electronic Explanations of Payment start mid-July
Anthem BCBS·CA·Claims & Billing
Effective date
Jul 15, 2024
We identified it
May 3, 2026
Summary
Anthem California is transitioning from paper to electronic Explanations of Payment (EOPs) starting mid-July. Healthcare practices will receive payment explanations electronically instead of paper mailings.
Action Required
By mid-July 2024: Billing team must ensure they have access to Anthem's electronic portal or system to receive EOPs. Update workflow processes to check for electronic payment explanations instead of waiting for paper mailings. Verify contact information and portal access credentials are current with Anthem California.