Anthem BCBSMedium ImpactAdministrative

[California] Electronic Explanations of Payment start mid-July

Published May 3, 2026Effective July 15, 2024

AI Summary

Anthem California is transitioning from paper to electronic Explanations of Payment (EOPs) starting mid-July. Healthcare practices will receive payment explanations electronically instead of paper mailings.

Action Required

By mid-July 2024: Billing team must ensure they have access to Anthem's electronic portal or system to receive EOPs. Update workflow processes to check for electronic payment explanations instead of waiting for paper mailings. Verify contact information and portal access credentials are current with Anthem California.

Plan Types

Commercial

States

CA

Specialties

all-specialties