Who is affected by this change?

This affects Blue Cross Blue Shield of Rhode Island in RI on Commercial plans.

When does this change take effect?

This change is effective Jan 19, 2022.

Which billing codes are affected?

The following codes are affected: 99401, S9445.

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CommercialBilling CodesMedium impact

Telemedicine/Telephone Services for Commercial Products

Blue Cross Blue Shield of Rhode Island·RI·Physician / Facility

Effective date

Jan 19, 2022

We identified it

Jun 19, 2026

Days to comply

—

Summary

BCBS Rhode Island updated their telemedicine/telephone services policy for commercial products on January 19, 2022, adding three new billable codes: 99401-CR, S9445FP, and S9445TH. This expands covered telemedicine services for commercial plan members.

Action Required

Action needed

Immediately: Billing team should verify that CPT 99401-CR, S9445FP, and S9445TH are activated in billing system for BCBS Rhode Island commercial plans. Update encounter forms to include these telemedicine codes. Review the full payment policy document linked in the update for specific billing requirements and reimbursement details.

Affected Billing Codes

99401

S9445

Related policy hubs

Blue Cross Blue Shield of Rhode Island policies RI policy changes Code 99401 Code S9445