CommercialAdministrativeLow impact
Behavioral health case management program highlight
Blue Cross Blue Shield of Rhode Island·RI · Psychiatry, Family Medicine, Internal Medicine +1 more·Behavioral Health
Effective date
Jun 1, 2022
We identified it
Jun 19, 2026
Summary
BCBSRI has highlighted their behavioral health case management program, which provides support services for mental health and substance use members. The program offers care coordination, education, transitional support, and assistance with social determinants of health through experienced professionals available Monday-Friday 8am-4:30pm.
Action Required
No immediate action required. Billing team should note the BCBSRI behavioral health case management contact information (1-800-274-2958 or BHClinicalOps@bcbsri.org) for reference when coordinating care for behavioral health patients or when case managers reach out regarding member care coordination.