CommercialAdministrativeLow impact
BCBSRI behavioral health case management
Blue Cross Blue Shield of Rhode Island·RI · Psychiatry, Family Medicine, Internal Medicine +1 more·Behavioral Health
Effective date
Sep 1, 2022
We identified it
Jun 19, 2026
Summary
BCBSRI has established a Behavioral Health Case Management program with dedicated mental health professionals to help members find care, provide support, and coordinate with healthcare providers. The program is available Monday-Friday 8:00am-4:30pm and can be reached at 1-800-274-2958 or BHClinicalOps@bcbsri.org.
Action Required
Immediately: Front desk staff and providers should add BCBSRI Behavioral Health Case Management contact information (1-800-274-2958 or BHClinicalOps@bcbsri.org) to referral resources for patients needing behavioral health support. Update patient resource materials to include this service for care coordination and transitional support.