CommercialAdministrativeMedium impact
Capital Blue Cross
Blue Cross Blue Shield of Rhode Island·Provider Update
Effective date
Dec 1, 2022
We identified it
Jun 19, 2026
Summary
National Grid employees' insurance coverage has changed from Blue Cross of Massachusetts to Capital Blue Cross due to a company buyout by Rhode Island Energy. Capital Blue Cross cards are valid Blue Cross plans and should be accepted for services.
Action Required
Immediately: Front desk staff must accept Capital Blue Cross cards as valid insurance. Verify benefits by calling the number on the back of each Capital Blue Cross card before services. Update insurance verification procedures to include Capital Blue Cross as an accepted Blue Cross plan.