CommercialAdministrativeLow impact
Behavioral health case management program highlight
Blue Cross Blue Shield of Rhode Island·RI · Psychiatry, Family Medicine, Internal Medicine +1 more·Behavioral Health
Effective date
Dec 1, 2022
We identified it
Jun 19, 2026
Summary
BCBSRI has highlighted their behavioral health case management program staffed by mental health and substance use professionals to help members find care, provide education, assist with care transitions, and coordinate with healthcare providers. The program is available Monday-Friday 8am-4:30pm and can be reached at 1-800-274-2958 or BHClinicalOps@bcbsri.org.
Action Required
No immediate action required. Billing team should be aware of BCBSRI behavioral health case management services available to coordinate patient care. Consider adding contact information (1-800-274-2958 or BHClinicalOps@bcbsri.org) to reference materials for providers treating behavioral health patients.