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State of Rhode Island prefix reminder

Blue Cross Blue Shield of Rhode Island·RI·Provider Update
Effective date
Jan 1, 2023
We identified it
Jun 19, 2026
Days to comply
—

Summary

BCBS Rhode Island has clarified that the correct member ID prefix for State of Rhode Island employees is 'R2I' (R-2-I), not 'R21' (R-2-1). Claims are being denied due to incorrect prefix usage.

Action Required

Action needed
Immediately: Billing team must verify all State of Rhode Island employee claims use prefix 'R2I' (R-2-letter I), not 'R21' (R-2-number 1). Update billing system validation rules to flag incorrect prefixes. Review and resubmit any recent denied claims with incorrect R21 prefix. Train staff on proper prefix identification to prevent claim denials.

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