CommercialAdministrativeLow impact
Behavioral health case management program highlight
Blue Cross Blue Shield of Rhode Island·RI · Psychiatry, Family Medicine, Internal Medicine +1 more·Behavioral Health
Effective date
Jan 1, 2023
We identified it
Jun 19, 2026
Summary
BCBSRI has highlighted their behavioral health case management program staffed by mental health and substance use professionals. The program provides member support, care coordination, and assistance with transitions from acute care, available Monday-Friday 8am-4:30pm.
Action Required
No immediate billing system changes required. Front desk staff should note the BCBSRI behavioral health case management contact information (1-800-274-2958 or BHClinicalOps@bcbsri.org) for patient referrals and care coordination when appropriate.