CommercialAdministrativeMedium impact
Capital Blue Cross
Blue Cross Blue Shield of Rhode Island·Provider Update
Effective date
Jan 1, 2023
We identified it
Jun 19, 2026
Summary
National Grid employees who were previously covered by Blue Cross of Massachusetts are now covered by Capital Blue Cross due to National Grid being acquired by Rhode Island Energy. Capital Blue Cross cards are valid Blue Cross plans and should be accepted for services.
Action Required
Immediately: Front desk staff must accept Capital Blue Cross cards as valid insurance. When verifying benefits, use the phone number on the back of the Capital Blue Cross card instead of attempting to process through Blue Cross of Massachusetts systems. Update patient registration procedures to recognize Capital Blue Cross as a valid BCBS plan.