CommercialAdministrativeLow impact
Behavioral Health Case Management Program highlight
Blue Cross Blue Shield of Rhode Island·RI · Psychiatry, Family Medicine, Internal Medicine +1 more·Behavioral Health
Effective date
May 1, 2023
We identified it
Jun 19, 2026
Summary
BCBS Rhode Island has announced a Behavioral Health Case Management Program that provides mental health and substance use professionals to help members find care, provide education, and coordinate with healthcare providers. Healthcare providers can refer patients by calling 1-800-274-2958 or emailing bh_care_management@bcbsri.org during business hours.
Action Required
Immediately: Front desk staff and providers should save the referral contact information (1-800-274-2958 or bh_care_management@bcbsri.org) for behavioral health case management referrals. Consider adding this information to provider reference materials and patient resources for behavioral health cases.