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Reminder Regarding ASL Interpreters and Language Translators
Blue Cross Blue Shield of Rhode Island·RI·Provider Update
Effective date
Jul 1, 2023
We identified it
Jun 19, 2026
Summary
BCBSRI reminds providers that they are responsible for providing ASL interpreters for deaf members and language translators for members with limited English proficiency at no cost to the member, as required by the ADA and federal regulations for providers receiving federal funding.
Action Required
Immediately: Front desk staff must establish procedures to arrange ASL interpreters when requested by deaf members and language translators for members with limited English proficiency. Update scheduling protocols to ask about interpreter needs during appointment booking. Document interpreter arrangements in patient records. Practice absorbs costs - do not bill members for interpreter services.