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Viewing authorization correspondence in the BCBSRI MHK Provider Portal

Blue Cross Blue Shield of Rhode Island·RI·Provider Update
Effective date
Sep 1, 2023
We identified it
Jun 19, 2026
Days to comply

Summary

BCBS Rhode Island has added a new feature to their MHK Provider Portal allowing providers to view authorization correspondence that was previously sent via fax or mail. Providers can now access this correspondence directly online through the View Authorizations section.

Action Required

Action needed
Immediately: Staff should familiarize themselves with the new correspondence viewing feature in the BCBSRI MHK Provider Portal. Navigate to View Authorizations section, click member Reference # links to access correspondence. Ensure pop-up blockers are disabled for proper functionality.