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[New York] Reminder: state mandate — behavioral health appointment wait times
Anthem BCBS·NY · Psychiatry·Specialty Services
We identified it
May 3, 2026
Summary
New York state is reminding healthcare providers about mandatory wait time limits for behavioral health appointments. This policy reinforces existing state requirements that insurance plans must ensure timely access to mental health and substance abuse services.
Action Required
Billing team should review current behavioral health appointment scheduling processes to ensure compliance with New York state wait time mandates. Contact Anthem for specific wait time requirements if providing behavioral health services to New York members.