CommercialAdministrativeLow impact
Health Trio reminder
Blue Cross Blue Shield of Rhode Island·RI·Physician
Effective date
Dec 1, 2023
We identified it
Jun 19, 2026
Summary
BCBSRI has updated their Health Trio application support process. Providers needing assistance with the Health Trio application should contact Provider Relations team, while the Health Trio help desk is now reserved only for password reset issues.
Action Required
Immediately: Update contact procedures for Health Trio application issues. Staff should direct providers to ProviderRelations@bcbsri.org for application assistance and use Health Trio help desk only for password resets. Ensure providers have active BCBSRI.com username and current provider information before applying.