CommercialAdministrativeMedium impact
Reissue of FEP Blue Focus member ID cards
Blue Cross Blue Shield of Rhode Island·RI·Provider Update
Effective date
Jan 1, 2024
We identified it
Jun 19, 2026
Summary
FEP Blue Focus is issuing new member ID cards effective January 1, 2024, with individual member names, QR codes for benefit information, and new Rx phone numbers. The cards are being distributed in phases, so not all members will receive them immediately.
Action Required
Immediately: Train front desk staff to accept both old and new FEP Blue Focus ID cards during the phased rollout period. Verify member eligibility using the FEP Member ID number (which remains the same as MPDP ID number). Update patient registration procedures to scan QR codes on new cards for benefit information instead of relying on printed deductible/OOP maximum details.