All PlansAdministrativeMedium impact
[New York] Refer eligible members to our doula network
Anthem BCBS·NY · OB-GYN, Family Medicine·Network
We identified it
May 3, 2026
Summary
Anthem New York has established a doula network and requires providers to refer eligible members to network doulas for pregnancy and childbirth support services. This creates a new referral pathway for maternal care services.
Action Required
Immediately: Front desk staff and providers must identify eligible pregnant members and refer them to Anthem's doula network. Update referral protocols and staff training materials to include doula network referrals for appropriate maternal care cases.