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We are LIVE! Claim submission, claim adjustments, medical records, and appeals

Blue Cross Blue Shield of Rhode Island·RI·Provider Update
Effective date
Feb 28, 2024
We identified it
Jun 19, 2026
Days to comply

Summary

BCBS Rhode Island has launched a new online claims submission portal in late February 2024. Providers can now submit professional claims, corrected claims, adjustments, and appeals through the web-based provider portal instead of previous methods.

Action Required

Action needed
Immediately: Billing team should attend one of the live training sessions (March 8, 11, 13, or 15) to learn the new web claims submission system. Register for training to learn how to submit professional claims, corrected claims, adjustments, and appeals through the new online portal. Note: FEP and Facility Claims are not included in this new system.