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CommercialAdministrativeMedium impact

Anthem Prefix Issue

Blue Cross Blue Shield of Rhode Island·RI·Provider Update
Effective date
Not stated
We identified it
Jun 19, 2026
Days to comply
—

Summary

Anthem distributed ID cards with incorrect prefix ZFT instead of correct prefix VQX due to configuration error. While claims under incorrect prefix have been approved, providers must update member information to use correct VQX prefix for future transactions.

Action Required

Action needed
Immediately: Billing team must update patient records to change Anthem member ID prefix from ZFT to VQX for all affected members. Verify correct prefix on new cards being distributed. Update billing system and patient registration forms to reflect correct VQX prefix for future claims processing.

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