CommercialAdministrativeMedium impact
TransPerfect is live offering interpreter services (for commercial members only)
Blue Cross Blue Shield of Rhode Island·RI·Provider Update
Effective date
Jul 1, 2024
We identified it
Jun 19, 2026
Summary
BCBSRI now offers TransPerfect telephone interpreter services for providers treating commercial members who need language assistance. Providers can call 1-833-958-2202 with language codes to connect with interpreters during patient visits.
Action Required
Immediately: All clinical staff should save the TransPerfect interpreter phone number (1-833-958-2202) and access the language codes reference sheet. Front desk and clinical staff should be trained on the 6-step process for connecting with interpreters when treating BCBSRI commercial members with language barriers. Have Provider NPI and Member ID ready when calling.