CommercialAdministrativeLow impact
Behavioral Health Case Management program highlight
Blue Cross Blue Shield of Rhode Island·RI · Psychiatry, Family Medicine, Internal Medicine +1 more·Behavioral Health
Effective date
Jul 1, 2024
We identified it
Jun 19, 2026
Summary
BCBSRI has highlighted their Behavioral Health Case Management program staffed by mental health professionals who provide education, care coordination, and support for social determinants of health. Providers can refer patients by calling 1-800-274-2958, emailing triage_group@bcbsri.org, or using the automated referral form on the BCBSRI provider portal.
Action Required
No immediate billing changes required. Staff should be aware of the BCBSRI Behavioral Health Case Management program for patient referrals when coordinating behavioral health care. Consider adding referral contact information (1-800-274-2958 or triage_group@bcbsri.org) to behavioral health workflow protocols.