CommercialAdministrativeLow impact
Behavioral Health Case Management Program highlight
Blue Cross Blue Shield of Rhode Island·RI · Psychiatry, Family Medicine, Internal Medicine +1 more·Behavioral Health
Effective date
Aug 1, 2024
We identified it
Jun 19, 2026
Summary
BCBSRI has highlighted their Behavioral Health Case Management program, which provides mental health and substance use support services through experienced professionals. The program offers patient referrals via phone, email, or automated online form through the provider portal.
Action Required
Immediately: Clinical staff should bookmark the BCBSRI provider portal referral process for behavioral health case management. Add referral contact information (1-800-274-2958 or triage_group@bcbsri.org) to behavioral health workflow documentation for future patient referrals when coordination of care is needed.