MedicaidAdministrativeMedium impact
Maryland Medicaid: Get ready for paperless VCP statements and claim letters starting Oct. 3
UnitedHealthcare·MD·State news
Effective date
Oct 3, 2025
We identified it
Jan 12, 2026
Summary
Starting October 3, 2025, UnitedHealthcare will stop mailing VCP statements and claim letters for Maryland Medicaid providers. Billing teams must access these documents electronically through the Provider Portal Document Library or API instead of receiving paper copies.
Action Required
By October 3, 2025: Billing team must ensure access to UnitedHealthcare Provider Portal and set up Document Library access under Documents & Reporting section. Verify Primary Access Administrator email is current for notifications. Train staff to check Document Library regularly for VCP statements and claim letters instead of waiting for mail. Consider setting up group email address if multiple staff need notifications.