CommercialCoverageMedium impact
New Behavioral Health Provider – Headway
Blue Cross Blue Shield of Rhode Island·RI · Psychiatry·Behavioral Health
Effective date
Jan 1, 2025
We identified it
Jun 19, 2026
Summary
Effective January 1, 2025, Headway joins BCBSRI's network as a virtual behavioral health provider group for mental health services to children and adults. This expands in-network options for behavioral health claims and adds a new provider matching system based on geography, demographics, and care preferences.
Action Required
By January 1, 2025: Billing team must update provider databases and billing systems to include Headway as an in-network BCBSRI behavioral health provider. Verify Headway providers are recognized for claims processing. Front desk staff should inform patients about this new virtual provider option and direct them to the Headway website or BCBSRI Behavioral Health Care Management at 1-800-274-2958 for provider matching.