CommercialAdministrativeMedium impact
Reminder regarding faxes to your office
Blue Cross Blue Shield of Rhode Island·RI·Physician
Effective date
Mar 1, 2025
We identified it
Jun 19, 2026
Summary
Blue Cross Blue Shield Rhode Island is alerting providers about increased DME fraud involving fake fax orders and fraudulent medical record requests. Providers should not sign unsolicited DME orders and must verify the legitimacy of any medical record requests claiming to be from insurance companies.
Action Required
Immediately: All clinical and billing staff must stop signing any unsolicited DME orders received via fax. Verify legitimacy of all medical record requests claiming to be from Blue Cross or other insurers before releasing records. Contact patients directly to assess actual DME needs before authorizing equipment. Implement verification procedures to confirm insurance company identity before releasing medical records.