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NCQA Statement: Distribution of Member's Rights & Responsibilities

Blue Cross Blue Shield of Rhode Island·RI·Provider Update
Effective date
Feb 1, 2026
We identified it
Jun 19, 2026
Days to comply

Summary

BCBSRI has issued an updated NCQA statement regarding member rights and responsibilities that will be effective February 1, 2026. This is primarily an administrative update outlining expectations for how healthcare providers and staff should interact with members while emphasizing members' corresponding responsibilities.

Action Required

Action needed
By February 1, 2026: All staff members (front desk, clinical, and billing) should review the complete listing of member rights and responsibilities in the BCBSRI Participating Provider Administrative Manual. Ensure all patient-facing interactions comply with established member rights principles. No billing system changes are required.