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Anthem Dual Par Claims Denying in error

Blue Cross Blue Shield of Rhode Island·RI·Physician / Facility
Effective date
Not stated
We identified it
Jun 19, 2026
Days to comply

Summary

Anthem Dual Par claims are incorrectly denying with messages stating providers should submit directly to Anthem instead of through BCBSRI. Anthem is working on a system fix and will automatically adjust incorrectly denied claims once resolved.

Action Required

Action needed
Immediately: Hold or resubmit Anthem Dual Par claims that were denied with incorrect 'submit directly to Anthem' messages. Monitor for system resolution updates from BCBSRI. Do not change submission processes - continue submitting these claims to BCBSRI as normal. Track denied claims for potential reprocessing once Anthem fixes their system.