All PlansAdministrativeMedium impact
California: Verify/update directory information to avoid payment delays
UnitedHealthcare·CA·State news
We identified it
Jan 12, 2026
Summary
California providers must review and update their demographic data (office location, phone, hours, etc.) quarterly to remain in UnitedHealthcare provider directories. Failure to maintain accurate directory information may result in payment delays or reimbursement issues under California Health & Safety Code Section 1367.27(p).
Action Required
Quarterly: All California providers must review and update demographic data (office location, phone, hours) through CAQH Provider Data Portal or My Practice Profile. Contact roster manager for group practice updates. Failure to maintain accurate information will result in removal from provider directories and potential payment delays.