CommercialAdministrativeLow impact
PAP287 - Required Use of Participating Laboratories - Updated breadcrumbs to locate a participating laboratory
Blue Cross of Idaho·ID·Medical Policy
We identified it
Jun 19, 2026
Summary
Blue Cross of Idaho updated the navigation instructions (breadcrumbs) for locating participating laboratories in their provider directory. This is a minor procedural update to help providers find contracted labs more easily when referring patients for laboratory services.
Action Required
Update staff training materials and reference guides to reflect the new navigation steps for finding participating laboratories on the Blue Cross of Idaho provider portal (providers.bcidaho.com). Staff should use the updated breadcrumb path: Eligibility & Claims > Member Search > Tools & Reports > Find a Provider > Browse By Category > Equipment & Other Medical Service > Labs.